{"id":887,"date":"2025-10-30T15:27:29","date_gmt":"2025-10-30T15:27:29","guid":{"rendered":"https:\/\/axasegurodeauto.com.mx\/blog\/?p=887"},"modified":"2025-11-04T18:14:43","modified_gmt":"2025-11-04T18:14:43","slug":"descargar-poliza-axa","status":"publish","type":"post","link":"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/","title":{"rendered":"Gu\u00eda para descargar P\u00f3liza AXA Seguros"},"content":{"rendered":"\n<p>Ya sea que hayas contratado un seguro de vida, gastos m\u00e9dicos u hogar; con <strong>AXA puedes descargar tu p\u00f3liza en l\u00ednea o desde la app AXA.<\/strong><\/p>\n\n\n\n<p>Tener una <a href=\"https:\/\/axasegurodeauto.com.mx\/blog\/poliza-de-seguro-de-auto-axa\/\" target=\"_blank\" rel=\"noreferrer noopener\">p\u00f3liza de AXA Seguros<\/a> siempre a la mano es fundamental para estar protegido y poder usar tus beneficios cuando los necesites.<\/p>\n\n\n\n<p>En esta gu\u00eda te explicamos c\u00f3mo descargar tu p\u00f3liza AXA, qu\u00e9 hacer si no la encuentras y c\u00f3mo obtener una copia en caso de renovaci\u00f3n.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdndice<\/p>\r\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFQue_es_la_poliza_AXA_y_por_que_es_importante_descargarla\" >\u00bfQu\u00e9 es la p\u00f3liza AXA y por qu\u00e9 es importante descargarla?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFComo_descargar_tu_poliza_AXA_en_linea\" >\u00bfC\u00f3mo descargar tu p\u00f3liza AXA en l\u00ednea?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFComo_descargar_tu_poliza_desde_la_app_AXA\" >\u00bfC\u00f3mo descargar tu p\u00f3liza desde la app AXA?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFComo_solicitar_tu_poliza_AXA_por_telefono_o_correo\" >\u00bfC\u00f3mo solicitar tu p\u00f3liza AXA por tel\u00e9fono o correo?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFQue_hacer_si_no_puedes_descargar_tu_poliza_AXA\" >\u00bfQu\u00e9 hacer si no puedes descargar tu p\u00f3liza AXA?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFQue_incluye_tu_poliza_digital_AXA\" >\u00bfQu\u00e9 incluye tu p\u00f3liza digital AXA?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/#%C2%BFPuedo_descargar_mi_poliza_AXA_si_ya_la_renove\" >\u00bfPuedo descargar mi p\u00f3liza AXA si ya la renov\u00e9?<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFQue_es_la_poliza_AXA_y_por_que_es_importante_descargarla\"><\/span><strong>\u00bfQu\u00e9 es la p\u00f3liza AXA y por qu\u00e9 es importante descargarla?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>La p\u00f3liza AXA es el documento oficial que respalda tu contrato de seguro, tiene la siguiente informaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tus <strong>datos personales<\/strong> y los del veh\u00edculo o bien asegurado.<\/li>\n\n\n\n<li>Las <strong>coberturas contratadas<\/strong> y sumas aseguradas.<\/li>\n\n\n\n<li>Los <strong>beneficios y asistencias<\/strong> incluidas.<\/li>\n\n\n\n<li>Las <strong>exclusiones<\/strong> del seguro.<\/li>\n\n\n\n<li>El <strong><a href=\"https:\/\/axasegurodeauto.com.mx\/blog\/numero-de-poliza-axa\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00famero de p\u00f3liza<\/a> y vigencia<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Tenerla en formato digital o impreso es clave, ya que te ser\u00e1 \u00fatil para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Presentarla con autoridades o ajustadores en caso de siniestro.<\/li>\n\n\n\n<li>Consulta coberturas y montos asegurados.<\/li>\n\n\n\n<li>Renovar el seguro o realizar tr\u00e1mites en l\u00ednea.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_descargar_tu_poliza_AXA_en_linea\"><\/span><strong>\u00bfC\u00f3mo descargar tu p\u00f3liza AXA en l\u00ednea?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>En AXA <strong>puedes descargar tu p\u00f3liza digital desde el portal oficial<\/strong> en minutos. Solo necesitas tener tu n\u00famero de p\u00f3liza o RFC registrado.<\/p>\n\n\n\n<p><strong>Paso a paso para descargar tu p\u00f3liza desde el portal AXA<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Entra a la p\u00e1gina oficinal de AXA<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>En el men\u00fa superior, haz clic en <strong>\u201cMi AXA\u201d<\/strong> o <strong>\u201cClientes\u201d<\/strong>.<\/li>\n\n\n\n<li>Selecciona la opci\u00f3n <strong>\u201cConsulta y descarga tu p\u00f3liza\u201d<\/strong>.<\/li>\n\n\n\n<li>Inicia sesi\u00f3n con tu <strong>correo electr\u00f3nico o n\u00famero de p\u00f3liza<\/strong>.<\/li>\n\n\n\n<li>Dir\u00edgete al apartado <strong>\u201cMis p\u00f3lizas\u201d<\/strong>.<\/li>\n\n\n\n<li>Haz clic en <strong>\u201cDescargar p\u00f3liza\u201d<\/strong> para obtener el archivo en formato PDF.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_descargar_tu_poliza_desde_la_app_AXA\"><\/span><strong>\u00bfC\u00f3mo descargar tu p\u00f3liza desde la app AXA?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Nuestra app es la forma m\u00e1s r\u00e1pida de tener tu p\u00f3liza digital disponible en cualquier momento.<\/p>\n\n\n\n<p><strong>Descarga y consulta desde la app:<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Descarga la app <strong>AXA <\/strong>desde <strong>Google Play<\/strong> o <strong>App Store<\/strong>.<\/li>\n\n\n\n<li>Inicia sesi\u00f3n con tu correo o n\u00famero de cliente.<\/li>\n\n\n\n<li>En el men\u00fa principal, selecciona <strong>\u201cMis seguros\u201d<\/strong>.<\/li>\n\n\n\n<li>Elige el tipo de seguro (Auto, Vida, Gastos M\u00e9dicos, etc.).<\/li>\n\n\n\n<li>Toca <strong>\u201cVer p\u00f3liza\u201d<\/strong> y despu\u00e9s <strong>\u201cDescargar PDF\u201d<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>Quedar\u00e1 guardada en tu dispositivo para consultarla incluso sin conexi\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_solicitar_tu_poliza_AXA_por_telefono_o_correo\"><\/span><strong>\u00bfC\u00f3mo solicitar tu p\u00f3liza AXA por tel\u00e9fono o correo?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>En caso de tener problemas para acceder en l\u00ednea, tambi\u00e9n puedes solicitar tu p\u00f3liza a trav\u00e9s de atenci\u00f3n al cliente.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/axasegurodeauto.com.mx\/blog\/axa-seguros-telefono\/\" target=\"_blank\" rel=\"noreferrer noopener\">L\u00ednea de tel\u00e9fono AXA<\/a> Auto:<\/strong> 800 900 1292<\/li>\n\n\n\n<li><strong>AXA Vida y Gastos M\u00e9dicos:<\/strong> 800 400 9292<\/li>\n\n\n\n<li><strong>Correo de contacto:<\/strong> servicioaclientes@axa.com.mx<\/li>\n<\/ul>\n\n\n\n<p>Solo necesitas proporcionar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tu nombre completo.<\/li>\n\n\n\n<li>N\u00famero de p\u00f3liza o RFC.<\/li>\n\n\n\n<li>Correo electr\u00f3nico donde recibir\u00e1s el documento.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFQue_hacer_si_no_puedes_descargar_tu_poliza_AXA\"><\/span><strong>\u00bfQu\u00e9 hacer si no puedes descargar tu p\u00f3liza AXA?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Si al intentar descargarla el sistema no te la muestra, revisa lo siguiente:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Que tu <strong>correo est\u00e9 registrado correctamente<\/strong>.<\/li>\n\n\n\n<li>Que <strong>tu pago est\u00e9 confirmado<\/strong> (las p\u00f3lizas digitales se liberan tras el primer pago).<\/li>\n\n\n\n<li>Verifica que no haya <strong>errores en tu n\u00famero de p\u00f3liza o RFC<\/strong>.<\/li>\n\n\n\n<li>Si es una renovaci\u00f3n, espera de <strong>24 a 48 horas<\/strong> despu\u00e9s de la emisi\u00f3n.<\/li>\n<\/ul>\n\n\n\n<p>En caso de que el problema persista, debes comunicarte con <strong>Atenci\u00f3n a Clientes AXA<\/strong> para recibir soporte t\u00e9cnico.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFQue_incluye_tu_poliza_digital_AXA\"><\/span><strong>\u00bfQu\u00e9 incluye tu p\u00f3liza digital AXA?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Tu p\u00f3liza digital incluir\u00e1 la siguiente informaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero de p\u00f3liza y vigencia.<\/li>\n\n\n\n<li>Datos del asegurado.<\/li>\n\n\n\n<li>Coberturas contratadas.<\/li>\n\n\n\n<li>Deducibles y l\u00edmites de responsabilidad.<\/li>\n\n\n\n<li>Instrucciones para <a href=\"https:\/\/axasegurodeauto.com.mx\/blog\/reportar-un-siniestro-axa\/\" target=\"_blank\" rel=\"noreferrer noopener\">reportar siniestros<\/a>.<\/li>\n\n\n\n<li>Tel\u00e9fonos de asistencia 24\/7.<\/li>\n<\/ul>\n\n\n\n<p>Recuerda que este documento tiene validez legal, para que la puedas usar para tr\u00e1mites oficiales o autoridades.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFPuedo_descargar_mi_poliza_AXA_si_ya_la_renove\"><\/span><strong>\u00bfPuedo descargar mi p\u00f3liza AXA si ya la renov\u00e9?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>S\u00ed, cada vez que renueves tu seguro, emitimos una p\u00f3liza nueva con n\u00famero actualizado, la cual puedes descargar desde tu cuenta o en la app.<\/p>\n\n\n\n<p>Te recomendamos <strong>guardar siempre la versi\u00f3n m\u00e1s reciente<\/strong> y eliminar la anterior para evitar confusiones.<\/p>\n\n\n\n<p><strong>Asegura tu futuro con AXA y obt\u00e9n los mejores beneficios que te ofrecemos.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-midnight-gradient-background has-background wp-element-button\" href=\"https:\/\/axasegurodeauto.com.mx\/\"><strong>\u00a1Cotiza aqu\u00ed!<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ya sea que hayas contratado un seguro de vida, gastos m\u00e9dicos u hogar; con AXA puedes descargar tu p\u00f3liza en [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":888,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9],"tags":[],"class_list":["post-887","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seguro-de-auto-axa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Gu\u00eda para descargar P\u00f3liza AXA Seguros<\/title>\r\n<meta name=\"description\" content=\"Para descargar tu p\u00f3liza AXA en l\u00ednea o desde la app. En esta gu\u00eda te explicamos c\u00f3mo descargarla y c\u00f3mo obtener una copia.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/descargar-poliza-axa\/\" \/>\r\n<meta 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