{"id":557,"date":"2025-09-08T22:54:39","date_gmt":"2025-09-08T22:54:39","guid":{"rendered":"https:\/\/axasegurodeauto.com.mx\/blog\/?p=557"},"modified":"2025-09-08T22:54:41","modified_gmt":"2025-09-08T22:54:41","slug":"choque-en-axa-seguro-de-auto","status":"publish","type":"post","link":"https:\/\/axasegurodeauto.com.mx\/blog\/choque-en-axa-seguro-de-auto\/","title":{"rendered":"\u00bfC\u00f3mo reportar un choque en AXA Seguro de Auto?"},"content":{"rendered":"\n<p>Un accidente vial puede suceder en cualquier momento y al inicio solemos ponernos nerviosos. No obstante, <strong>si cuentas con un seguro de auto AXA, es importante que sepas c\u00f3mo reportar un choque <\/strong>para que la aseguradora pueda apoyarte de inmediato.<\/p>\n\n\n\n<p>En este art\u00edculo encontrar\u00e1s una gu\u00eda clara y pr\u00e1ctica sobre qu\u00e9 hacer en caso de accidente y c\u00f3mo levantar tu reporte con AXA de forma r\u00e1pida.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdndice<\/p>\r\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/choque-en-axa-seguro-de-auto\/#Pasos_para_reportar_un_choque_con_AXA\" >Pasos para reportar un choque con AXA<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/choque-en-axa-seguro-de-auto\/#Beneficios_de_reportar_un_choque_con_AXA\" >Beneficios de reportar un choque con AXA<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/choque-en-axa-seguro-de-auto\/#%C2%BFComo_funciona_el_seguro_de_auto_AXA_en_caso_de_choque\" >\u00bfC\u00f3mo funciona el seguro de auto AXA en caso de choque?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/axasegurodeauto.com.mx\/blog\/choque-en-axa-seguro-de-auto\/#%C2%BFPor_que_es_importante_reportar_un_choque_de_inmediato\" >\u00bfPor qu\u00e9 es importante reportar un choque de inmediato?<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pasos_para_reportar_un_choque_con_AXA\"><\/span><strong>Pasos para reportar un choque con AXA<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Lo primero es verificar tu seguridad y la de los ocupantes. En caso de heridos, llama a los servicios de emergencia.<\/li>\n\n\n\n<li>Te recomendamos mantener el auto en el lugar exacto del accidente, a menos que la autoridad indique lo contrario (ayuda al ajustador a evaluar la situaci\u00f3n correctamente).<\/li>\n\n\n\n<li>Podr\u00e1s reportar el siniestro a las siguientes l\u00edneas:\n<ul class=\"wp-block-list\">\n<li><strong>Tel\u00e9fono de siniestros AXA:<\/strong> 800 911 1292 (disponible 24\/7).<\/li>\n\n\n\n<li><strong>App AXA Seguros M\u00e9xico:<\/strong> disponible en iOS y Android, con opci\u00f3n de geolocalizaci\u00f3n para ubicarte de inmediato.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Debes tener a la mano la siguiente informaci\u00f3n:\n<ul class=\"wp-block-list\">\n<li>N\u00famero de p\u00f3liza.<\/li>\n\n\n\n<li>Nombre del asegurado.<\/li>\n\n\n\n<li>Placas del veh\u00edculo.<\/li>\n\n\n\n<li>Lugar del accidente.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Espera a que el ajustador llegue al sitio del choque para:\n<ul class=\"wp-block-list\">\n<li>Orientarte en el proceso.<\/li>\n\n\n\n<li>Revisar da\u00f1os materiales y lesiones.<\/li>\n\n\n\n<li>Negociar con el otro conductor y su aseguradora (si aplica).<\/li>\n\n\n\n<li>Elaborar la parte del accidente.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>El ajustador te dir\u00e1 qu\u00e9 procede seg\u00fan tu cobertura: reparaci\u00f3n, pase a taller, gr\u00faa o indemnizaci\u00f3n por p\u00e9rdida total.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Beneficios_de_reportar_un_choque_con_AXA\"><\/span><strong>Beneficios de reportar un choque con AXA<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Atenci\u00f3n inmediata en sitio.<\/li>\n\n\n\n<li>Red de talleres y agencias certificadas.<\/li>\n\n\n\n<li>Cobertura de gastos m\u00e9dicos para ocupantes.<\/li>\n\n\n\n<li>Asesor\u00eda legal en caso de que la autoridad intervenga.<\/li>\n\n\n\n<li>Gr\u00faa y asistencia vial sin costo adicional.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_funciona_el_seguro_de_auto_AXA_en_caso_de_choque\"><\/span><strong>\u00bfC\u00f3mo funciona el seguro de auto AXA en caso de choque?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Imagina que sufres un accidente en Ciudad de M\u00e9xico, tu auto tiene da\u00f1os en la fascia y el otro conductor no acepta la responsabilidad:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reportas el choque al n\u00famero de AXA.<\/li>\n\n\n\n<li>En menos de 40 minutos llega un ajustador.<\/li>\n\n\n\n<li>El ajustador documenta los da\u00f1os, habla con el otro asegurado y elabora un acuerdo.<\/li>\n\n\n\n<li>T\u00fa no pagas nada en el momento, solo el deducible correspondiente (si aplica).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFPor_que_es_importante_reportar_un_choque_de_inmediato\"><\/span><strong>\u00bfPor qu\u00e9 es importante reportar un choque de inmediato?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Reportar un choque lo antes posible te permite que:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un ajustador de AXA llega al lugar del accidente para orientarte.<\/li>\n\n\n\n<li>Se determine qui\u00e9n es responsable de los da\u00f1os.<\/li>\n\n\n\n<li>Se cubran los gastos m\u00e9dicos y materiales seg\u00fan tu p\u00f3liza.<\/li>\n\n\n\n<li>No tengas problemas posteriores con terceros o autoridades.<\/li>\n<\/ul>\n\n\n\n<p>En AXA contamos con una red de ajustadores en M\u00e9xico, disponible las 24 horas del d\u00eda por lo que tendr\u00e1s respaldo sin importar d\u00f3nde ocurra el accidente.<\/p>\n\n\n\n<p>Saber <strong>c\u00f3mo reportar un choque a AXA<\/strong> es clave para aprovechar al m\u00e1ximo los beneficios de tu seguro de auto. Un reporte oportuno garantiza atenci\u00f3n r\u00e1pida, resoluci\u00f3n del accidente y la seguridad de que estar\u00e1s protegido ante cualquier imprevisto en carretera.<\/p>\n\n\n\n<p>Con AXA no est\u00e1s solo en un accidente, siempre tendr\u00e1s a un ajustador listo para apoyarte en cada paso del proceso.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-midnight-gradient-background has-background wp-element-button\" href=\"https:\/\/axasegurodeauto.com.mx\/\"><strong>\u00a1Cotiza aqu\u00ed!<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Un accidente vial puede suceder en cualquier momento y al inicio solemos ponernos nerviosos. No obstante, si cuentas con un [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":572,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9],"tags":[],"class_list":["post-557","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seguro-de-auto-axa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Choque en AXA Seguro de Auto<\/title>\r\n<meta name=\"description\" content=\"\u00bfTuviste un choque en AXA Seguro de Auto? 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